At Harper Garb, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund under the following conditions:

Return Period
You may return eligible items within 14 calendar days from the date you receive your order.

Eligibility for Returns
To be eligible for a return, the item must:

  • Be unused, unwashed, and in the same condition that you received it

  • Have all original tags and packaging intact

  • Not be a final sale or clearance item (if applicable, we will specify on the product page)

How to Initiate a Return
To start the return process, please contact us within the 14-day return window at [email protected] with your order number and reason for return. We will provide instructions on how to send the item back to us.

Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days. Refunds will be issued to the original payment method or as store credit, based on your preference and applicable policies.

Exchanges
If you would like to exchange an item, please follow the return process above and place a new order for the desired product separately.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at [email protected] with photos and details so we can resolve the issue quickly.

Contact Us
For any questions regarding returns or refunds, please email us at [email protected].