At Harper Garb, we strive to ensure your shopping experience is smooth and hassle-free from the moment you place your order to when it arrives at your doorstep. Below is an overview of our shipping process and related information.
Order Processing
Once your order is placed, our team carefully prepares it for shipment. Orders are typically processed within 1-2 business days. During busy periods or holidays, processing times may be slightly longer, but we will always keep you informed.
Shipping Methods
We use reliable courier services to deliver your orders safely and securely. The choice of courier depends on your location and the nature of the shipment. All shipments are tracked, and you will receive a tracking number once your order has been dispatched.
Shipping Costs
Shipping charges are calculated based on the destination and the weight or size of the package. The exact shipping cost will be displayed at checkout before you finalize your purchase.
Order Tracking
Once your order has been shipped, we will send you a confirmation email containing your tracking number and instructions on how to monitor your shipment’s progress online.
Lost or Damaged Shipments
In the rare event that your shipment is lost or arrives damaged, please contact us immediately at [email protected] with your order details and any relevant photos. We will work with the courier to resolve the issue as quickly as possible.
International Shipping
Harper Garb proudly ships worldwide. Please be aware that international shipments may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the recipient.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us at [email protected]. We’re here to help!